Just like there are shelves in a store, there are different sections in our shop, take a look at the section that fits you, or even better, in all of them!
WHO ARE WE?
Our company focuses on the toy industry / gadgets that you can find at the fairs and markets. We take care of a direct import from the Far East, but above all we ensure that the quality remains at a high level. We can draw on many years of experience in this industry. Time does not stand still, however, which is why we are responding to the ever-changing demand with this webshop.
We also do wholesale, if you are interested do not hesitate to contact us.
What can we do for you?
ALL ITEMS YOU SEE HERE ARE IN STOCK AND WILL BE DELIVERED WITHIN 5 BUSINESS DAYS.
Unless explicitly stated, and if this would be the case, all articles are in stock. No long waiting times, no extra costs for customs or other administrations, and of course, if necessary, after-sales service.
TERMS AND CONDITIONS
TERMS AND CONDITIONS
1. By ordering items at vdtoys-shop.com, you accept these general terms and conditions.
2. Product information and prices:
All our prices are in Euros and include VAT.
We pay the utmost attention to the correct statement of our prices, models, types, sizes, colors, etc.
If it appears that errors have been made in the statement, we reserve the right not to deliver the articles. In this case you will receive a message and the correct information as soon as possible.
3. Delivery times and stock:
If you pay the total amount in advance, we will ship your order as soon as the amount is in our account.
We ship your order via Mundial Relay or Bpost parcel service.
In the unlikely event that a product is not in stock, we will contact you as soon as possible for an alternative delivery date.
4. Shipping costs:
Orders from € 49, - are sent without shipping and handling costs. For orders under € 49, we give you the choice of the delivery company (see shipping policy).
5. Warranty: There is normally no warranty on toys, but you can always return your item within 14 days.
Colors of products may differ from the image. The specified sizes are given to the best of our ability, but not binding.
POLICY ON PROTECTION OF PERSONAL DATA
The General Data Protection Regulation (GDPR) or the General Data Protection Regulation (AVG) is a set of rules to better protect the data of European citizens.
The company Van Deuren Frans and Paul VVZRL (controller) -further named as "VDTOYS" and in particular Van Deuren Frans (processor) collects the following data from you: name, address, city, zip code, email address, telephone number (s) and mobile numbers, the amount of your purchases, possibly your bank account number (s).
This data obtained from yourself. This collection of personal data is intended to make the operation of the VDTOYS website run smoothly and aims to sell the goods from this website. The Website created by WIX webbuilder software, which also manages the data. For the shipment we currently rely on Mondial Relay and Bpost and will pass on some of your data to ensure a smooth finish. No minors are involved in this personal data.
This data is stored on the hard disk of the processor's computer, retention period is 5 years, but some data may be updated with every new purchase. The processor's PC has the necessary security software installed to prevent possible data leaks.
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
According to art 17 of the General Data Protection Regulation (GDPR) you also have the right to be forgotten.
A register of processing activities is kept by the processor.
If you believe that your rights are not being complied with according to the resp. regulation, you can submit a complaint to the data protection authority for Belgium:
Drukpersstraat 35, 1000 Brussels
+32 (0) 2 274 48 00
+32 (0) 2 274 48 35
OUR SHIPPING POLICY
We work with 2 shipping companies 1. Mondial relay and 2. Bpost parcels
for both you have 2 options: A) collection point or B) home delivery
both firms and both options have their pros and cons.
· Do you work all day and there is no one to receive your package? choose pick-up point.
· Is there always someone at home? then you can choose home delivery.
Mondial Relay is cheapest and takes 3-5 working days after ordering.
Bpost asks a little more but delivers 2-3 days later.
For both your shipment will receive a tracking number and you can follow up your delivery yourself.
Prices ; Mondial Relay; collection point: 3.75 euros and 5 euros at home.
Bpost; collection point: 4.70 euros and 5.70 euros at home. The choice is yours!
Other rates / destinations are in the shopping cart. Please contact us if you have any questions.
Pick up in Ostend is possible, but there is no shop, so pick up D + 1 and by appointment; pick-up point either between 13h-14h or between 19h-20h
IN ADDITION, ALL ORDERS ABOVE 29 EUROS ARE FREE (BELGIUM)
One has the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation you have another 14 days to return your product.
Items sent incorrectly by us, incomplete shipments and other deviations from your order must be reported by e-mail within 3 working days of receipt.
Please indicate clearly what is wrong, we will contact you within 2 working days and clearly indicate how we will solve the problem.
If the cause is ours, we will bear the shipping costs.
Except for legal obligations, we will not take back any items that have been used.
Keep the original packaging of the items, do not remove labels and ensure proper packaging for any return shipment.
You can return defective items received within 7 days of receipt. In that case, the shipping costs are for our account.
If you are eligible for a refund, this will take place within 14 days at the latest.
You can of course exchange a defective item for a new one.